frequently asked questions
FAQs
Fees & Insurance
What to Expect
BECOME A CLIENT
Everyone’s first question
Fees & Insurance
What are your session fees?
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Regular Session
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$125 |
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Free Consultation
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$0 |
Do you accept insurance?
We do not accept insurance. Trying to find a therapist in North Texas who accepts insurance can be frustrating. We choose not to be in-network with insurance companies for very important reasons.
Affair-Related Reasons
We are sensitive to the fact that you may be seeking therapy due to an undisclosed affair. For this reason, we don’t like to be in a position to have to disclose your therapy notes to insurance companies. In fact, we even bill through our parent company, Goldfinch Counseling LLC, for privacy reasons.
Standard Reasons
Most insurance companies are focused on medical outcomes, requiring a diagnosis that can permanently follow you through your life and limit career opportunities. Insurance companies can also dictate what mental health services are covered and how many sessions you can have. They often require justification for therapy and proof of progress, which we view as an unnecessary invasion of your privacy.
Rather than pathologizing everyday struggles, we would rather focus on a wellness model and take as much time as necessary to work together to provide psychological relief.
We are committed to maintaining high ethical standards, allowing you to keep your medical records private from employers and insurance companies. You retain complete control and confidentiality of your therapy sessions by paying out of pocket.
Can I use my insurance anyway?
Unfortunately, we cannot provide superbills because LPC Associates cannot bill insurance until they have 3000 hours of experience and have upgraded to full LPCs.
Getting started
Key Questions
Are you accepting new clients?
Yes! I generally see clients in person on Mondays and Tuesdays from 1 – 7 pm and Saturdays from 10 – noon and 3 – 6. I see clients virtually on Wednesdays and Thursdays.
My schedule is fairly full, but I have a couple of weekly session times available.
Do you have evening or weekend appointments?
Yes, we have a few evening and weekend appointments available. They usually go quickly, so you can be added to a waitlist if we don’t have one available now.
What paperwork do I need to complete?
Before your first session, you will need to complete two forms, including an Intake Form and Informed Consent.
Intake Form
The Intake Form contains basic demographic and background information so we can use your session time to really focus on you (rather than me asking basic questions).
Informed Consent
The Informed Consent document contains a breakdown of all our policies. Your signature is required to acknowledge that you have read and understand the policies. We will go over the highlights in your first appointment.
We have a fully digital practice, so all forms will be completed online using Sessions Health. It is better to complete the forms before your session – that way, we can focus on what brought you in.
What is your cancellation policy?
No-shows and late cancellations (less than 24 hours) will be charged the full session fee.
We understand that life happens, and if you wake up sick or have an emergency, just let us know (online therapy is always an option if you are sick). Otherwise, all cancellations will need to be prior to 24 hours to avoid a charge.
How do I get started?
If it seems like I can help, we’ll set up your first appointment. I’ll send you a link to the intake forms, which need to be completed prior to your first appointment (that way, we have more time to talk about what brought you in).
LEGAL NOTICE
Good Faith Estimate
What are your session fees?
Good Faith Estimate
This Good Faith Estimate shows the costs of services that are reasonably expected for the expected services to address your mental health care needs. The estimate is based on the information known to us when we did the estimate.
The Good Faith Estimate does not include any unknown or unexpected costs that may arise during treatment. You could be charged more if complications or special circumstances occur. If this happens, federal law allows you to dispute (appeal) the bill.
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1 Session
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$125 |
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4 Sessions
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$600 |
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26 Sessions
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$3,200 |
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52 Sessions
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$6,500 |
If you are billed for more than this Good Faith Estimate, you have the right to dispute the bill.
You may contact us at 214-997-9041 or ellery@goldfinchllc.com if the billed charges are higher than the Good Faith Estimate. You can request an update to the bill to match the Good Faith Estimate, ask to negotiate the bill, or ask if there is financial assistance available.
You may also start a dispute resolution process with the U.S. Department of Health and Human Services (HHS). If you choose to use the dispute resolution process, you must start the dispute process within 120 calendar days (about 4 months) of the date on the original bill.
There is a $25 fee to use the dispute process. If the agency reviewing your dispute agrees with you, you will have to pay the price on this Good Faith Estimate. If the agency disagrees with you and agrees with the health care provider or facility, you will have to pay the higher amount.
To learn more and get a form to start the process, go to:
www.cms.gov/nosurprises or call CMS at 1-800-985-3059.
For questions or more information about your right to a Good Faith Estimate or the dispute process, visit www.cms.gov/nosurprises or call CMS at 1-800-985-3059 .
This Good Faith Estimate is not a contract. It does not obligate you to accept the services listed above.
North Texas Affair Therapy
Take the First Step
We see therapy clients in-person and online from our Plano, Texas office.
Most of our clients are from:
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Schedule an appointment, and let’s get you on a better path.
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