frequently asked questions

FAQs

Fees & Insurance

What to Expect

NEW CLIENTS

Everyone’s first question

Fees & Insurance

What are your session fees?

Regular Session
50 Minutes

$75

Initial Intake
70 Minutes

$100

Free Consultation
15 Minutes

$0
Do you accept insurance?

 

We do not accept insurance. Trying to find a therapist in North Texas who accepts insurance can be frustrating. We choose not to be in-network with insurance companies for very important reasons.

Affair-Related Reasons

We are sensitive to the fact that you may be seeking therapy due to an undisclosed affair.  For this reason, we don’t like to be in a position to have to disclose your therapy notes to insurance companies.  In fact, we even bill through our parent company, Goldfinch Counseling LLC, for privacy reasons.  

Standard Reasons

Most insurance companies are focused on medical outcomes, requiring a diagnosis that can permanently follow you through your life and limit career opportunities. Insurance companies can also dictate what mental health services are covered and how many sessions you can have. They often require justification for therapy and proof of progress, which we view as an unnecessary invasion of your privacy.

Rather than pathologizing everyday struggles, we would rather focus on a wellness model and take as much time as necessary to work together to provide psychological relief.

We are committed to maintaining high ethical standards, allowing you to keep your medical records private from employers and insurance companies. You retain complete control and confidentiality of your therapy sessions by paying out of pocket.

 

Can I use my insurance anyway?

 

Maybe! We accept HSA and FSA cards as payment for sessions.  We are also an out-of-network provider, meaning your insurance company may reimburse a portion of your costs if you file a claim yourself.

Of course, filing the claim yourself means that your DSM-5 diagnosis will be part of your permanent health record.  However, sometimes, filing an out-of-network claim can make therapy financially assessable.

Ask us about the possibility of receiving a monthly Superbill which you can submit to your insurance company.  We do not contact insurance companies on your behalf, so you will have to consult with your insurance companies regarding potential out-of-network benefits and claims. 

 

Getting started

Key Questions

Are you accepting new clients?

Yes, I am a masters-level student counseling intern supervised by Jennifer Kendall, Ph.D., LMFT-S, and I am accepting new clients.  I generally see clients on Mondays, Wednesdays, and Saturdays and have limited evening and weekend appointments available.  

Do you have evening or weekend appointments?

Yes, we have a few evening and weekend appointments available.  They usually go quickly, so you can be added to a waitlist if we don’t have one available now.

What paperwork do I need to complete?

Before your first session, you will need to complete two forms, including an Intake Form and Informed Consent.

 

Intake Form

The Intake Form contains basic demographic and background information so we can use your session time to really focus on you (rather than me asking basic questions).

 

Informed Consent 

The Informed Consent document contains a breakdown of all our policies.  Your signature is required to acknowledge that you have read and understand the policies.  We will go over the highlights in your first appointment.

 

We have a fully digital practice, so all forms will be completed online using SimplePractice. It is better to complete the forms before your session – that way, we can focus on what brought you in.

 

What is your cancellation policy?

 

No-shows and late cancellations (less than 24 hours) will be charged the full session fee.  

We understand that life happens, and if you wake up sick or have an emergency, just let us know (online therapy is always an option if you are sick).  Otherwise, all cancellations will need to be prior to 24 hours to avoid a charge.  

 

How do I get started?

Let’s see if we’re a good fit.  Call me, and we can chat for a few minutes.  If it seems like I can help, we’ll set up your first appointment.  I’ll send you a link to the intake forms, which need to be completed prior to your first appointment (that way, we have more time to talk about what brought you in).

Serving Plano, Frisco, and Allen, Texas

Our Purpose

We meet you where you are and walk alongside you to where you want to be.